The new version of the Digital Certificate of Entitlement App is available for download. This update contains performance improvements, bug fixes, and an enhancement to in-app video calls for easier enrollment verification. All users are encouraged to update the DCE app in the Apple or Android app store in order to take full advantage of the new functionalities.
The new version has fixed previous issues encountered by Android users during the ID photo capture process. Hence, Android users can now proceed with completing their enrolment after upgrading their DCE app here.
Please note that the Fund will never ask for PIN numbers, passwords, or any sensitive information. The call center agent will only ask to see if your ID matches the one you provided during the enrolment.
If you already have the app installed on your phone or tablet, please go to the App Store (iOS) or Google Play (Android) and click on “Update”. This will guarantee that you are using the latest version of the app.
To learn more about the Digital CE app, please read our article announcing the app. You can also find the FAQs and a Step-by-Step guide in English, French, and Spanish on the dedicated Digital CE page.